Blog Layout

Recruitment or Relationship Management!!??

Sweta Khandelwal • Sep 22, 2014

Recruitment is not less than RELATIONSHIP MANAGEMENT. A few days ago I read something which mentions that “if you treat your candidates as resumes, well then the candidates will remember you as phone calls.” As per my understanding the thought highlighted the fact that it’s not just about how quick you are in sourcing profiles or closing a requirement, it is also about how you manage the entire process of recruitment and how you go about it post placement as well. This update also took my memory back to something that happened a month ago.


It was a usual day at work. Then rang my phone, an unknown number flashing on it. I answered the call with our usual “Sweta from Quay Appointments…”

The reply from the lady on the other end was enough to make my usual day a special one. She mentioned her name and it took me not more than a second to realize who she was. How could I not recall her for she was my first ever closer? She was my CANDIDATE who I recruited in the year 2007 in one of the leading IT sector in India.

That one introduction of herself and she made me go back to the time when I started my career in RECRUITMENT.

As a fresher and all new to the world of recruitment, I started working on my first IT requirement. I never knew that the first person I had lined up for an interview with my client will also be my first closer.

Wow! That felt great and what felt even more special was the same CANDIDATE reaching out to me after almost 7 years of me recruiting her not because she was looking out for a job again but to let me know that she enjoyed working for 7 years in her last company where I placed her and wanted to thank me for that. She also told me that she has moved to Sydney, Australia and is on a maternity break. She may look for a job after a year or so but would love to be in touch with me.



It’s not unusual of us recruiters to be in touch with our CANDIDATES long after we have placed them but it’s a lot more special when candidates themselves come back to you stating how glad they are that they got in touch with you, their words of appreciation, their confidence in your abilities as a recruiter are the brownie points that you earn. This one phone call and here I am thinking that aren’t we talent acquisition or recruitment professionals more than just a link between the aspiring CANDIDATE and the hiring managers..?? I feel our job responsibilities stretch way beyond the recruitment cycle of sourcing profiles, scheduling interview, following up with candidates and clients, closing the position, etc… But it’s lot more. Can we not add a term “RELATIONSHIP MANAGEMENT” to our area of expertise..???

 

– Written by Sweta Khandelwal (Consultant at Quay Appointments)

By Soumaya Benyassine 24 May, 2022
Job candidates are more mindful of what they need and want when choosing an employer. With that, companies need to be more aware of what those preferences are so they can attract, engage, hire, and retain these talents. To win top talents, it is important to fully understand what candidate care and client experience mean
By Philip Divilly 01 Nov, 2021
Taking care of our mental health is important inside and outside the office. According to the National Health Survey 2017 – 2018, 1 in 5 Australians reported having mental health or behavioural condition. Here in New South Wales, 17.7% of adults 18-years of age and over “experienced high or very high levels of psychological distress & hellip
By Philip Divilly 20 Sep, 2021
To recruiters and employers out there, mastering candidate care is non-negotiable in the future of work. Candidates are looking for more meaningful interactions they believe and see, which is of great value for them. The big question or challenge now is, how can candidate care be more strategic than they are today? Candidate care more & hellip
By Philip Divilly 10 Aug, 2021
According to the 2018 Australia’s Digital Pulse report by Deloitte, Australia’s ICT workforce will grow to more than 750,000 professionals and over 3 million Aussies will be employed in jobs with ICT functions or integrations by 2023. That projection is very much possible with what we are seeing today in the ICT and tech industry.
By Philip Divilly 05 Jul, 2021
The war for talent rages on. It is getting harder and harder to find the right talent for the right role at the right time. Several organisations are incorporating technology to improve their recruitment capabilities in terms of quality and time of hire. Some hiring teams are spending thousands of dollars to integrate AI in & hellip
By Philip Divilly 16 Jun, 2021
Can you recall your first job interview ever? Some people can, while for others, the image is a bit blurry. First-ever job interviews can either be memorable or forgettable because of right or wrong reasons. But, it is always a great learning opportunity even if you didn’t get the job. Today, there are thousands, maybe
By Quay Appointments 11 Jun, 2021
Have you done an audit on your e-mail address lately? I don’t mean opening up your account and looking for messages. I mean taking a closer look at the actual e-mail address you are using. I have received a number of e-mails from some very interesting address names lately. That being said, if you were …
By Philip Divilly 25 May, 2021
It’s been more than a year now of living with the pandemic right outside our doors. The struggle is indeed real as we witnessed Covid-19 caused massive upheaval across our entire operation here at Quay Appointments. As recruiters continue to push through, it is important to pay attention to opportunities to improve ourselves, to learn & hellip
By Philip Divilly 17 May, 2021
Where do you see yourself in 5 years?” This is a common job interview question. If I were to ask you again, where do you see yourself 5 years from now? Or maybe even 30 years from now? The answers we often hear for this question are hopeful and optimistic. Some people tend to focus
By Philip Divilly 21 Apr, 2021
According to the latest labour force report by the Australian Bureau of Statistics, there are more than 770,000 people unemployed in Australia as of March 2021. All those people, if not, most of them are in the job hunt. That is actually an improvement as the unemployment rate went down to 5.6% by March. Employment
More Posts
Share by: